Transferring Calls (Bria Mobile)

During an active phone call, you have the ability to transfer a call to another phone number or extension.

• Attended Transfer:

  • Ensure that you are on an active call

  • Press Add Call

  • You may manually the extension or outside number you want to add to the call, or select from your Contacts. Once the phone number or contact is selected, initiate the phone call.

  • If you want to initiate the transfer, press Merge. The call can safely be ended from your end. Otherwise, if you want to disconnect the added phone call and return to the previous caller, press the red hangup button.

• Blind Transfer

  • Ensure that you are on an active call

  • Press More → Transfer

    

  • You may manually the extension or outside number you want to add to the call, or select from your Contacts.

  • Once the phone number or contact is selected, initiate the phone call. The call will automatically end on your end, but the transfer has initiated successfully.