Parking & Retrieving Parked Calls (Bria Desktop)

If your company utilizes the call park function, you have the ability to park & retrieve calls through the Bria Enterprise app.

To park a call:

• Ensure that you are on an active call

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Press the button (circled in blue) indicating to transfer the call

• Enter: 70x, then press the green button to place the call. “x” represents the parking slot. Example, 701 represents Park 1; 702 represents Park 2, etc.

To retrieve a parked call:

• You will need to know ahead of time which parking slot the call is placed.

• You may double-click on the parking slot that has an active parked call

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• Alternatively, from the dialing keypad, enter: 70x, then press the green button to place the call. “x” represents the parking slot. Example, 701 represents Park 1; 702 represents Park 2, etc.