PHONE GUIDES

Transferring Calls (Attended)

  • Ensure that you are on an active call, and that the caller is not placed on hold
  • Press the XFER/CLR button
  • Dial the extension number or phone number that you wish to transfer the call to
  • Press CALL
  • Your phone will display CANCEL. This will give you a dial tone and you will have the opportunity to dial another extension or phone number. If you press CANCEL a second time, you will immediately be returned to the original call. Otherwise, to complete the transfer, press the XFER/CLR button again.
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