PHONE GUIDES

Transferring Calls

  • Ensure that you are on an active call, and that the caller is not placed on hold
  • Press the Transfer button
  • Dial the extension or phone number that you wish to transfer the call to
  • You may press one of the following options:
    • Press Blind to send the call right through, and then you can hang up
    • Press Attended to make an attended transfer. If the remote party wants to accept the transferred call, press Confirm. Otherwise, press Cancel to return to the original caller.
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