PHONE GUIDES

Connect to Wi-Fi

To connect your Grandstream WP820 to a Wi-Fi network, perform the following steps:

  • Navigate to Settings

  • Network Settings

  • Wi-Fi settings

  • Your phone will scan for available Wi-Fi networks. Highlight the network that is relevant to you, and press Connect

  • If there is a password associated with your Wi-Fi network, press the circular middle button located between the arrow keys and enter your Wi-Fi password. You can change the keyboard input by pressing the middle button (Ab2/ABC/abc/123). To enter a special character, ensure that you are in Ab2 mode. Special characters can be accessed by pressing 1 or *

  • Press Connect once your password has been entered

In the event that the password you entered was incorrect, and the Wi-Fi network reads “Authentication Problem”:

  • Highlight the problematic Wi-Fi network

  • Press the circular middle button located between the arrow keys

  • The advanced Wi-Fi settings will appear. You will see “Signal Strength” and “Security Mode”. Press the Options button, then select Modify Network.

  • Highlight the Password field, and press the circular middle button located between the arrow keys.

  • Enter the correct Wi-Fi password. You can change the keyboard input by pressing the middle button (Ab2/ABC/abc/123). To enter a special character, ensure that you are in Ab2 mode. Special characters can be accessed by pressing 1 or *

  • Press Connect once your password has been entered

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